Used “BANG10” but never got promo. Here is the live chat.
Hans: Yes I can see that you made a deposit but that has nothing to do with the bonus you mentioned .
Hans: All bonuses are valid only at the time you make a deposit and cannot be claimed after the funds are credited .
Hans: You can certainly get a reload bonus in your next deposit .
XX269509: Account was opened that day then I made deposit. I used the code “BANG10” to open the account not to deposit.
Hans: Why are you contact us a month after ?
XX269509: I contacted April 9 and was told to wait and it will be put in the account
XX269509: I then contacted by phone a couple days later and was told it will show up
Hans: My apologies but I already checked and we can not honor the offer at this point .
Hans: I am sorry .
XX269509: no worries
Hans: Make a deposit and you will be able to get a bonus .